Member Experience Specialist

Sam's Club; Harrisburg (Dauphin County); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Company-paid life insurance

Paid time off and leave benefits

Live Better U education program

Job summary

Sam's Club in Harrisburg, PA is hiring for a Member Frontline Services Associate. You will provide member service, maintain the checkout area, process purchases, handle payments, returns, and exchanges per policy, and assist members with self-service technology.

You will promote Sam's Club products and services, assist with locating merchandise, acknowledge members, verify memberships, and support safety and security procedures.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues at the front end.
• Maintain the checkout area and process purchases.
• Promote Sam's Club products and services to members.
• Assist with payments, returns, refunds, and exchanges per policy.
• Assist members with self-service technology guidance.

Skills

Retail experience

Front end equipment

Cash handling

Mobile retail apps

Job description

Sam's Club in Harrisburg, PA is hiring for a Member Frontline Services Associate. You will provide member service, maintain the checkout area, process purchases, handle payments, returns, and exchanges per policy, and assist members with self-service technology.

You will promote Sam's Club products and services, assist with locating merchandise, acknowledge members, verify memberships, and support safety and security procedures.