Member Experience Specialist - Retail Frontline

Sam's Club; Erie (Erie County); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Employee discounts

Live Better U education benefit

Job summary

Sam's Club is hiring for a Member Frontline Services role in Erie, PA. You will provide member service, process purchases, and assist with payments, returns, refunds, and exchanges following store policies. You will support self-service technology and maintain a safe, organized shopping environment.

The position involves guiding members, locating merchandise, and assisting with deciding purchases while upholding Walmart/Sam's Club standards and security practices.

Qualifications

• Retail experience including operating front end equipment (cash registers).
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Operates checkout area and processes purchases.
• Guides members on self-service technology and product/service options.
• Maintains safe, clean, and organized entrance/exit areas and zones.

Skills

Retail experience

Front-end equipment

Mobile apps

Job description

Sam's Club is hiring for a Member Frontline Services role in Erie, PA. You will provide member service, process purchases, and assist with payments, returns, refunds, and exchanges following store policies. You will support self-service technology and maintain a safe, organized shopping environment.

The position involves guiding members, locating merchandise, and assisting with deciding purchases while upholding Walmart/Sam's Club standards and security practices.