Member Experience Specialist

Sam's Club; York (York County); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club in York, PA is seeking a front-line member services associate to operate the checkout, assist with purchases, and guide members on self-service technology. You will resolve member issues, maintain the checkout area, and promote the club's products and services.

Responsibilities include helping with payments, returns, safety compliance, and maintaining a safe, organized shopping environment while delivering friendly, efficient service to members.

Qualifications

• Retail experience including operating front-end equipment such as a cash register.
• Experience using mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; promotes Sam's Club products and services.
• Guides members regarding self-service technology and processes purchases.
• Maintains entrance and exit areas and ensures a safe shopping environment.
• Performs safety checks, handles returns and exchanges per policy, and reports unsafe situations.

Job description

Sam's Club in York, PA is seeking a front-line member services associate to operate the checkout, assist with purchases, and guide members on self-service technology. You will resolve member issues, maintain the checkout area, and promote the club's products and services.

Responsibilities include helping with payments, returns, safety compliance, and maintaining a safe, organized shopping environment while delivering friendly, efficient service to members.