Member Experience Specialist

Walmart; Pittsburgh (Allegheny County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Life insurance

Paid time off

Employee discounts

Job summary

Walmart's Sam's Club is hiring for a customer service oriented front-end associate in Pittsburgh. You will assist members at checkout, maintain the area, process purchases, and help with payments, returns, refunds, and exchanges according to store policies.

You will promote Sam's Club products, guide members in using self-service tech, help with merchandise, and participate in safety checks. The role includes training new frontline staff, ensuring a safe shopping environment, and upholding

Qualifications

• Retail experience with front-end equipment operation.
• Ability to assist with payments, returns and exchanges.
• Familiarity with self-checkout and mobile retail apps.

Responsibilities

• Provides member service at the front end and maintains the checkout area.
• Resolves member issues and processes purchases, payments, returns, and exchanges.
• Guides members on self-service technology and promotes Sam’s Club products and services.
• Assists with safety, security procedures, and maintaining a safe shopping environment.
• Participates in training of frontline associates and supports program rollouts.

Skills

Front-end equipment

Mobile retail apps

Job description

Walmart's Sam's Club is hiring for a customer service oriented front-end associate in Pittsburgh. You will assist members at checkout, maintain the area, process purchases, and help with payments, returns, refunds, and exchanges according to store policies.

You will promote Sam's Club products, guide members in using self-service tech, help with merchandise, and participate in safety checks. The role includes training new frontline staff, ensuring a safe shopping environment, and upholding