Member Experience Specialist

Sam's East, Inc.; Greenville (SC); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Life insurance

Job summary

Sam's East, Inc. is seeking a frontline team member at our Greenville, SC location who can assist members with purchases, operate front-end equipment, and guide customers using self-service technology. You will process transactions, returns, exchanges, and payments while maintaining a safe, clean shopping area.

The role emphasizes friendly member service, knowledge of policies, and the ability to locate merchandise. You will collaborate with colleagues to ensure a positive shopping experience.

Qualifications

• Retail experience including operating front end equipment such as cash registers
• Experience working with mobile retail applications is preferred
• Ability to handle payments, returns, and exchanges accurately and efficiently

Responsibilities

• Assist members with purchases and product locations
• Process transactions, returns, and exchanges per policy
• Maintain a safe, clean, and organized sales area
• Provide excellent member service and guidance on self-service technology
• Observe and report unsafe conditions and protect company assets

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Sam's East, Inc. is seeking a frontline team member at our Greenville, SC location who can assist members with purchases, operate front-end equipment, and guide customers using self-service technology. You will process transactions, returns, exchanges, and payments while maintaining a safe, clean shopping area.

The role emphasizes friendly member service, knowledge of policies, and the ability to locate merchandise. You will collaborate with colleagues to ensure a positive shopping experience.