Member Experience Champion

Sam's East, Inc.; Cuyahoga Falls (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Life insurance

Paid time off

Education benefits (Live Better U)

Job summary

Sam's East, Inc. is seeking staff to deliver member service at the front end, operate checkout areas, and process member purchases. The role includes guiding members on self-service options and promoting Sam's Club products and services.

The position requires retail experience with front-end equipment and familiarity with mobile retail apps, along with a commitment to safety and asset protection in a high-volume club environment.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain checkout area and process purchases.
• Promote Sam's Club products and services to members.
• Follow safety, security, and loss prevention procedures.

Skills

Front-end cash operations

Mobile retail apps familiarity

Job description

Sam's East, Inc. is seeking staff to deliver member service at the front end, operate checkout areas, and process member purchases. The role includes guiding members on self-service options and promoting Sam's Club products and services.

The position requires retail experience with front-end equipment and familiarity with mobile retail apps, along with a commitment to safety and asset protection in a high-volume club environment.