Member Experience Specialist

Sam's East, Inc.; Farmington (NM); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Life insurance

Paid time off

Education benefit (Live Better U)

Job summary

Sam's East, Inc. operates Sam's Club, where you will deliver member service at the front end and process purchases while promoting store products and services. You will handle payments, returns, and exchanges, and support training on new technologies for member frontline teams.

Role emphasizes safety, loss prevention, and maintaining a welcoming, efficient checkout experience for members in a fast-paced environment.

Qualifications

• Retail experience including operating front end equipment is preferred.
• Familiarity with mobile retail applications is advantageous.

Responsibilities

• Provide member service and resolve issues at the front end.
• Process member purchases, payments, returns, refunds, and exchanges.
• Promote Sam's Club products and services to members.
• Maintain a safe and clean checkout area and assist with safety procedures.
• Assist with training on processes and new technology for Frontline Services.

Skills

Retail experience

Front-end equipment

Tools

Cash register

Job description

Sam's East, Inc. operates Sam's Club, where you will deliver member service at the front end and process purchases while promoting store products and services. You will handle payments, returns, and exchanges, and support training on new technologies for member frontline teams.

Role emphasizes safety, loss prevention, and maintaining a welcoming, efficient checkout experience for members in a fast-paced environment.