Member Experience Specialist

Sam's Club; Greensburg (Westmoreland County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Education benefits

Job summary

Sam's Club in Greensburg, PA is seeking a frontline retail associate to assist members, process purchases, and maintain a safe, welcoming store environment. You will handle payments, returns, and exchanges, promote products, and support members using self-service technology.

The role includes training and collaborating with team members to improve processes while adhering to company safety standards. Competitive hourly pay and benefits are offered.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register) and working with mobile retail apps.

Responsibilities

• Provide member service and resolve member issues.
• Maintain checkout area and process member purchases.
• Assist with payments, returns, refunds, and exchanges per policies.
• Promote Sam's Club products and services to members.
• Guide members on using self-service technology and assisted checkout.
• Ensure safety, security, and compliance with company procedures.

Skills

Retail experience

Front-end equipment

Tools

Mobile retail apps

Job description

Sam's Club in Greensburg, PA is seeking a frontline retail associate to assist members, process purchases, and maintain a safe, welcoming store environment. You will handle payments, returns, and exchanges, promote products, and support members using self-service technology.

The role includes training and collaborating with team members to improve processes while adhering to company safety standards. Competitive hourly pay and benefits are offered.