Member Experience Specialist

Sam's Club; Pittsburgh (Allegheny County); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off (PTO)

Employee discounts

Job summary

Sam's Club in Pittsburgh, PA is seeking a team member to develop and support Membership by informing Members about benefits and promoting value, while processing Membership upgrades and credit accounts and participating in sales events to meet goals.

The role also emphasizes safety, accurate order fulfillment, and outstanding Member service, including helping with purchases, resolving issues, and upholding Walmart's values and ethics.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits and promoting the value of Company products and services
• Processes Membership upgrades and credit accounts and participates in sales and marketing events to meet Membership goals
• Maintains safety by following safety standards and reporting unsafe situations to management
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders and ensuring accuracy of items and invoices
• Provides Member service by acknowledging needs, assisting with purchasing decisions, locating merchandise and resolving issues
• Supports operating policies and ethics, aligning with Walmart values and the Open Door Policy

Job description

Sam's Club in Pittsburgh, PA is seeking a team member to develop and support Membership by informing Members about benefits and promoting value, while processing Membership upgrades and credit accounts and participating in sales events to meet goals.

The role also emphasizes safety, accurate order fulfillment, and outstanding Member service, including helping with purchases, resolving issues, and upholding Walmart's values and ethics.