Member Experience Specialist

Sam; Rutherford (PA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plans

Paid time off

Employee discounts

Live Better U education programs

Job summary

Sam’s Club in Harrisburg, PA is hiring for multiple positions with hourly wages from $17 to $25. You will provide member service, maintain checkout, and assist with payments, returns, and exchanges while promoting products and helping members with self-service tech.

The role emphasizes safety, merchandise handling, and training new Frontline Services associates, with opportunities for benefits and a supportive team culture.

Qualifications

• Retail experience including operating front end equipment and cash registers.
• Experience with mobile retail applications.
• Ability to handle payments, returns, refunds and exchanges per policy.

Responsibilities

• Provide member service and resolve member issues at checkout.
• Maintain checkout area and process member purchases.
• Assist with payments, returns, refunds, and exchanges per company policies.
• Promote Sam's Club products and services and assist with self-service technology.
• Follow safety standards and conduct safety sweeps.
• Assist with training of Member Frontline Services associates.
• Ensure area cleanliness and organize merchandise; safeguard assets.

Skills

Retail experience

Cash register operation

Mobile shopping apps

Tools

POS system

Job description

Sam’s Club in Harrisburg, PA is hiring for multiple positions with hourly wages from $17 to $25. You will provide member service, maintain checkout, and assist with payments, returns, and exchanges while promoting products and helping members with self-service tech.

The role emphasizes safety, merchandise handling, and training new Frontline Services associates, with opportunities for benefits and a supportive team culture.