Member Experience Specialist: Frontline & Training

Sam's Club; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Job summary

Sam's Club in Wilkes-Barre, PA is hiring for a member-focused associate. You will operate checkout equipment, assist with purchases, returns, and exchanges, and guide members through self-service options while promoting store products and services.

The role emphasizes safety, helpful customer service, and teamwork in a dynamic retail environment with opportunities for benefits and growth.

Qualifications

• Retail frontline experience in a store environment.
• Experience operating front-end equipment such as a cash register.
• Familiar with mobile retail applications and self-service tools.

Responsibilities

• Provides member service and processes member purchases.
• Maintains the checkout area and assists with returns and exchanges per policy.
• Promotes Sam's Club products and supports self-service technology for members.
• Maintains safety, security, and a clean shopping environment.

Skills

Retail experience

Cash register operation

Customer service

Mobile retail apps

Tools

POS systems

Mobile apps

Job description

Sam's Club in Wilkes-Barre, PA is hiring for a member-focused associate. You will operate checkout equipment, assist with purchases, returns, and exchanges, and guide members through self-service options while promoting store products and services.

The role emphasizes safety, helpful customer service, and teamwork in a dynamic retail environment with opportunities for benefits and growth.