Member Experience Specialist

Sam's East, Inc.; Grapevine (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Job summary

Sam's East, Inc. in Grapevine, TX is seeking a Retail Associate to provide member service at the checkout area and assist customers with purchases, returns, and exchanges. The role includes guiding members on self-service technology and maintaining a safe, organized shopping environment.

The position emphasizes strong customer service, teamwork, and adherence to company safety standards. On-site role with opportunities to learn and support various Walmart/Sam's Club processes.

Qualifications

• Retail experience including operating front end equipment.
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and supports checkout operations.
• Resolves member issues and concerns; processes purchases, returns, and exchanges.
• Assists with self-service technology guidance and general safety procedures.

Job description

Sam's East, Inc. in Grapevine, TX is seeking a Retail Associate to provide member service at the checkout area and assist customers with purchases, returns, and exchanges. The role includes guiding members on self-service technology and maintaining a safe, organized shopping environment.

The position emphasizes strong customer service, teamwork, and adherence to company safety standards. On-site role with opportunities to learn and support various Walmart/Sam's Club processes.