Member Experience Specialist

Sam's East, Inc.; Waco (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical, vision,/or)

401(k) and stock purchase program

Paid time off and holidays

Life insurance

Live Better U education program

Job summary

Sam's East, Inc. is seeking a front-end associate at Sam's Club in Waco, TX. You will provide member service, process purchases, and assist with payments, returns, and exchanges while promoting store products.

You’ll help members with self-service tech and maintain a safe, clean checkout area. Shift-based hours may apply, with emphasis on accurate transactions and friendly service. The role involves assisting with transfers, ensuring compliance with store policies, and supporting loss prevention

Qualifications

• Minimum qualifications are listed but not detailed in the posting.

Responsibilities

• Provide member service and resolve member issues.
• Maintain the checkout area and process purchases.
• Assist with payments, returns, refunds, and exchanges per policies.
• Promote Sam's Club products and services to members.
• Ensure safety and security procedures are followed.

Skills

Retail experience

Mobile retail apps

Tools

Front-end equipment (cash register)

Job description

Sam's East, Inc. is seeking a front-end associate at Sam's Club in Waco, TX. You will provide member service, process purchases, and assist with payments, returns, and exchanges while promoting store products.

You’ll help members with self-service tech and maintain a safe, clean checkout area. Shift-based hours may apply, with emphasis on accurate transactions and friendly service. The role involves assisting with transfers, ensuring compliance with store policies, and supporting loss prevention