Member Experience Specialist

Sam's East, Inc.; Pleasantville (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) savings plan

Paid time off

Job summary

Sam's East, Inc. is seeking staff to provide member service and operate the checkout area at Sam's Club locations. The role involves processing purchases, assisting with returns, and guiding customers on self-service technology to improve the shopping experience.

The position supports maintaining a safe, clean store environment, handling payments, and contributing to overall member satisfaction. Experience with mobile apps and front-end equipment is beneficial.

Qualifications

• Retail experience is required.
• Experience operating front-end equipment (cash registers).
• Familiar with mobile retail applications.

Responsibilities

• Provide member service at the checkout.
• Process member purchases and handle payments.
• Assist members with self-service technology.
• Maintain a clean, safe, and organized checkout area per policies.

Skills

Retail experience

Cash handling

Mobile apps literacy

Job description

Sam's East, Inc. is seeking staff to provide member service and operate the checkout area at Sam's Club locations. The role involves processing purchases, assisting with returns, and guiding customers on self-service technology to improve the shopping experience.

The position supports maintaining a safe, clean store environment, handling payments, and contributing to overall member satisfaction. Experience with mobile apps and front-end equipment is beneficial.