Member Experience Specialist: Front End & Service

Sam's East, Inc.; Garland (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

Life insurance

PTO

Disability benefits

Company discounts

Military leave

Education benefit

Job summary

Sam's East, Inc. in Garland, TX is hiring a frontline associate to provide member service, operate the checkout area, and process purchases. You will assist with payments, returns, and exchanges while promoting Sam's Club products and services. The role includes helping members with self-service technology and locating items.

Maintain a safe shopping environment, follow company policies, and support training for new associates. This position offers competitive pay and benefits as described.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Familiar with mobile retail apps and customer flow.
• Ability to assist customers with purchases and returns.

Responsibilities

• Provide member service at checkout and maintain the front-end area.
• Process purchases, payments, and returns following policy.
• Assist members with self-service technology and locating merchandise.
• Promote Sam's Club products and services to members.
• Uphold safety standards and report unsafe conditions.

Skills

Retail experience

Front-end equipment

Cash register

Mobile retail apps

Tools

POS system

Job description

Sam's East, Inc. in Garland, TX is hiring a frontline associate to provide member service, operate the checkout area, and process purchases. You will assist with payments, returns, and exchanges while promoting Sam's Club products and services. The role includes helping members with self-service technology and locating items.

Maintain a safe shopping environment, follow company policies, and support training for new associates. This position offers competitive pay and benefits as described.