Member Experience Specialist

Crunch Fitness - Undefeated Tribe; Fenton (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PTO

Subsidized health insurance

Free gym membership

Job summary

A leading fitness franchise in Fenton, MO is seeking a Member Service Representative to provide exceptional customer service to club members. The role involves greeting members, assisting with sales, and maintaining a professional environment. Candidates should have at least one year of experience in a service-oriented position and a high school diploma or GED. CPR/AED certification is required, and physical demands include standing and lifting up to 50 lbs. Benefits include subsidized health insurance for full-time workers and a free gym membership.

Qualifications

• Minimum 1 year of experience in a service-oriented position preferred.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Must be able to lift or move up to 50 lbs.

Responsibilities

• Greet all members & guests with a smile and enthusiasm.
• Assist with membership, retail and tanning product sales.
• Deliver on new member enrollment expectations.

Skills

Customer service orientation

Effective communication

Proficiency in reading and writing

Education

High school diploma or GED

Job description

A leading fitness franchise in Fenton, MO is seeking a Member Service Representative to provide exceptional customer service to club members. The role involves greeting members, assisting with sales, and maintaining a professional environment. Candidates should have at least one year of experience in a service-oriented position and a high school diploma or GED. CPR/AED certification is required, and physical demands include standing and lifting up to 50 lbs. Benefits include subsidized health insurance for full-time workers and a free gym membership.