Member Experience & Frontend Specialist

Sam's East, Inc.; Town of Texas (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club is hiring for a front-end associate to assist members, process purchases, and promote products. You will operate checkout areas, help with payments and returns, and guide members on self-service technology.

A strong focus on service, safety, and teamwork is essential. Responsibilities include maintaining a clean checkout zone, stocking and organizing merchandise, and assisting with training on processes and tools.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications is a plus.
• Ability to assist customers and resolve issues in a fast-paced environment.

Responsibilities

• Provide member service and resolve member issues and concerns.
• Process member purchases and assist with payments, returns, and exchanges.
• Promote Sam's Club products and services and guide members on self-checkout options.
• Maintain checkout areas and organize merchandise to support a safe shopping environment.

Skills

Retail experience

Front end equipment

Mobile apps experience

Job description

Sam's Club is hiring for a front-end associate to assist members, process purchases, and promote products. You will operate checkout areas, help with payments and returns, and guide members on self-service technology.

A strong focus on service, safety, and teamwork is essential. Responsibilities include maintaining a clean checkout zone, stocking and organizing merchandise, and assisting with training on processes and tools.