Member Experience Specialist

Walmart; Duluth (MN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off benefits

Other benefits

Job summary

Sam’s Club is hiring at the Duluth location to deliver friendly member service, assist with purchases, and operate the checkout area. This role involves guiding customers on self-service options and promoting Sam’s Club products and services in a fast-paced retail environment.

Responsibilities include maintaining a safe checkout and shopping area, resolving member issues, and adhering to company safety standards, policies, and training programs.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience using mobile retail applications.

Responsibilities

• Provides member service and assists with purchases.
• Maintains checkout area and processes transactions.
• Resolves member issues and concerns.
• Promotes Sam’s Club products and services.
• Guides members on self-service technology.
• Follows safety and company policies.
• Assists with payments, returns, refunds, and exchanges.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam’s Club is hiring at the Duluth location to deliver friendly member service, assist with purchases, and operate the checkout area. This role involves guiding customers on self-service options and promoting Sam’s Club products and services in a fast-paced retail environment.

Responsibilities include maintaining a safe checkout and shopping area, resolving member issues, and adhering to company safety standards, policies, and training programs.