Member Experience Specialist

Sam's West, Inc.; Cheyenne (WY); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's West, Inc. operates Sam's Club and seeks team members to deliver exceptional service at the front end. You will assist members, handle purchases, and promote club products while following safety and policy guidelines in a fast-paced store environment.

This role involves operating checkout equipment and assisting with returns, exchanges, and payments while maintaining a safe, organized shopping area and helping members with product decisions.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Familiarity with mobile retail applications and self-checkout technology.
• Strong customer service and problem-solving skills are preferred.

Responsibilities

• Provide member service and resolve member issues and concerns.
• Promote Sam's Club products and services to members.
• Process member purchases and assist with payments, returns, refunds, and exchanges per policy.

Skills

Retail experience

Cash register

Mobile app usage

Job description

Sam's West, Inc. operates Sam's Club and seeks team members to deliver exceptional service at the front end. You will assist members, handle purchases, and promote club products while following safety and policy guidelines in a fast-paced store environment.

This role involves operating checkout equipment and assisting with returns, exchanges, and payments while maintaining a safe, organized shopping area and helping members with product decisions.