Front Desk & Member Services Specialist

Planet Fitness - NJ/MA One World Fitness; Hamilton Township (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness organization located in Hamilton Township, NJ, is seeking a Member Services Representative to deliver outstanding customer service. Key responsibilities include greeting members and guests, managing front desk operations, and ensuring a clean and welcoming environment. The ideal candidate will have a strong customer service background and a passion for fitness. High School diploma or GED is required, and applicants must be at least 18 years old.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities, including answering phones and checking members in.
• Respond to member questions and concerns in a timely manner.

Skills

Exceptional customer service skills

Customer service background

Basic computer proficiency

Positive attitude

Strong listening skills

Education

High School diploma/GED equivalent

Job description

A leading fitness organization located in Hamilton Township, NJ, is seeking a Member Services Representative to deliver outstanding customer service. Key responsibilities include greeting members and guests, managing front desk operations, and ensuring a clean and welcoming environment. The ideal candidate will have a strong customer service background and a passion for fitness. High School diploma or GED is required, and applicants must be at least 18 years old.