Front Desk & Member Services Specialist

Planet Fitness - NJ/MA One World Fitness; Hamilton Township (NJ); On-site; USD 25,000 - 30,000; Part time

Job summary

A leading fitness center in Hamilton Township is seeking a Member Services Representative to enhance member experiences through exceptional customer service. The role involves greeting members, answering queries, checking members in, and maintaining club cleanliness. Candidates should have a passion for fitness and a strong customer service background. A high school diploma or GED is required, and applicants must be at least 18 years old. This role is ideal for those who enjoy interacting positively with people.

Qualifications

• Customer service background preferred.
• Passion for fitness and health.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones.
• Check members into the system and assist in sign-ups.

Skills

Customer service

Basic computer proficiency

Listening skills

Positive attitude

Education

High School diploma/GED equivalent

Job description

A leading fitness center in Hamilton Township is seeking a Member Services Representative to enhance member experiences through exceptional customer service. The role involves greeting members, answering queries, checking members in, and maintaining club cleanliness. Candidates should have a passion for fitness and a strong customer service background. A high school diploma or GED is required, and applicants must be at least 18 years old. This role is ideal for those who enjoy interacting positively with people.