Member Experience Specialist

Walmart Inc.; Brunswick (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education program

Job summary

Sam's Club #7658 in Brunswick, GA is hiring for a member-facing associate. You will provide member service, maintain the checkout area, and resolve issues while assisting with purchases and payments.

You will also help with returns, exchanges, safety procedures, and training teammates on processes and new technology. This role emphasizes safety, service quality, and merchandise organization.

Qualifications

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases.
• Assists with payments, returns, refunds, and exchanges.
• Follows safety standards and conducts safety sweeps.

Responsibilities

• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and assists with purchases.
• Ensures a safe shopping environment and secures assets.
• Trains Frontline Services associates on processes and tools.
• Completes paperwork and documentation per company policies.
• Maintains entrance/exit areas and verifies member cards.
• Responds to and resolves member issues for satisfaction.

Skills

Member service

Checkout operations

Payments handling

Merchandise assistance

Self-service guidance

Job description

Sam's Club #7658 in Brunswick, GA is hiring for a member-facing associate. You will provide member service, maintain the checkout area, and resolve issues while assisting with purchases and payments.

You will also help with returns, exchanges, safety procedures, and training teammates on processes and new technology. This role emphasizes safety, service quality, and merchandise organization.