Member Experience Specialist

Sam's East, Inc.; Brunswick (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits including medical, vis

401(k) and stock purchase

Paid time off including PTO, family/??

Tuition assistance through Live Better

Job summary

Walmart’s Sam's Club location in Brunswick, GA is seeking a team member focused on delivering member service, maintaining the checkout area, and promoting products and services. You will guide members on using self-service technology, process purchases, and assist with payments, returns, and exchanges in line with store policies.

The role emphasizes safety, merchandise handling, and helping members make informed purchasing decisions in a fast-paced retail environment.

Qualifications

• Experience in retail or customer service is preferred.
• Comfort with using self-service technology and guidance to members.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to policies.
• Follows safety standards and conducts safety sweeps.

Skills

Customer service

Cash handling

Merchandise assistance

Tools

POS system

Job description

Walmart’s Sam's Club location in Brunswick, GA is seeking a team member focused on delivering member service, maintaining the checkout area, and promoting products and services. You will guide members on using self-service technology, process purchases, and assist with payments, returns, and exchanges in line with store policies.

The role emphasizes safety, merchandise handling, and helping members make informed purchasing decisions in a fast-paced retail environment.