Member Experience Specialist

Sam's Club; Augusta (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical, vision, andd

401(k) and stock purchase

Job summary

Sam's Club is hiring for positions near Augusta, GA. The role focuses on member service, processing transactions, and maintaining a safe shopping area. You will assist with payments, returns, and exchanges, and help members with self-service tech while promoting store products and services.

The position includes training on company processes, aligning with safety standards, and delivering quality service to members. The job offers competitive pay and benefits for full and part-time associates.

Qualifications

• Provides member service and resolves member issues.
• Assists with payments, returns, refunds, and exchanges.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Guides members on self-service technology.
• Processes member purchases and assists with payments.

Skills

Member service

Checkout operations

Customer assistance

Self-service guidance

Payments processing

Safety procedures

Merchandise organization

Communication

Teamwork

Tools

POS system

Job description

Sam's Club is hiring for positions near Augusta, GA. The role focuses on member service, processing transactions, and maintaining a safe shopping area. You will assist with payments, returns, and exchanges, and help members with self-service tech while promoting store products and services.

The position includes training on company processes, aligning with safety standards, and delivering quality service to members. The job offers competitive pay and benefits for full and part-time associates.