Member Experience Specialist

Planet Fitness - United FP Management, LLC; Beloit (WI); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Complimentary Back Card Membership

Company Facilitated Training

Rewards and Recognition Programs

Job summary

A leading fitness franchise in Beloit, Wisconsin seeks a Member Services Representative. This role is vital for creating a positive experience for members by delivering exceptional customer service. The ideal candidate is upbeat, punctual, and possesses strong listening skills. Responsibilities include greeting members, managing front desk activities, and maintaining club cleanliness. Join a supportive team and help others achieve their fitness goals in a motivating environment!

Qualifications

• Customer service background preferred.
• Punctuality and reliability is a must.
• Must be 18 years of age or older.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle all front desk related activities including member check-ins.
• Assist in maintaining the neatness and cleanliness of the club.

Skills

Exceptional customer service skills

Strong listening abilities

Ability to empathize

Basic computer proficiency

Upbeat and positive attitude

Job description

A leading fitness franchise in Beloit, Wisconsin seeks a Member Services Representative. This role is vital for creating a positive experience for members by delivering exceptional customer service. The ideal candidate is upbeat, punctual, and possesses strong listening skills. Responsibilities include greeting members, managing front desk activities, and maintaining club cleanliness. Join a supportive team and help others achieve their fitness goals in a motivating environment!