Member Experience Specialist

Planet Fitness - United FP Management, LLC; Findlay (OH); On-site; USD 24,000 - 32,000; Part time

Job summary

A leading fitness franchise in Findlay, Ohio is seeking a Member Services Representative to enhance the member experience through exceptional customer service. This role requires greeting members and guests, handling front desk activities, and ensuring cleanliness in the club. Ideal candidates will possess a passion for fitness, a positive attitude, and strong listening skills. Applicants must be at least 18 years old and reliable. Join a motivated team dedicated to providing a high-quality fitness experience.

Qualifications

• Preferred background in customer service.
• Must be 18 years or older.
• Exceptional skills in interacting positively with members.

Responsibilities

• Provide exceptional customer service at the front desk.
• Check members into the system while greeting guests.
• Answer phones and assist with inquiries.

Skills

Customer service skills

Basic computer proficiency

Ability to empathize and problem solve

Upbeat and positive attitude

Job description

A leading fitness franchise in Findlay, Ohio is seeking a Member Services Representative to enhance the member experience through exceptional customer service. This role requires greeting members and guests, handling front desk activities, and ensuring cleanliness in the club. Ideal candidates will possess a passion for fitness, a positive attitude, and strong listening skills. Applicants must be at least 18 years old and reliable. Join a motivated team dedicated to providing a high-quality fitness experience.