Member Experience Specialist

Planet Fitness; Beaumont (CA); Vor Ort; USD 23.000 - 24.000; Vollzeit

Zusammenfassung

Planet Fitness Beaumont is seeking a friendly Member Services Representative to create a welcoming experience for members, guests and prospective members. You will greet visitors, answer phones, check members in, and guide tours while assisting the Club Manager with daily tasks.

Responsibilities include updating member accounts, addressing questions, and maintaining club cleanliness. A positive attitude and ability to work independently or with a team are essential in this role at the Beaumont

Qualifikationen

• Must be 18 years or older.
• High School diploma or GED required.
• Customer service background preferred.

Aufgaben

• Greet members, prospective members and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with questions.
• Check members into the system and sign up new members including rate calculations.
• Take club tours for prospective members and assist the Club Manager with drawer counts.
• Facilitate updates to member accounts and respond to questions promptly.
• Maintain cleanliness of the club and complete daily cleaning tasks as directed.

Kenntnisse

Customer service

Front desk

Phone inquiries

Teamwork

Computer basics

Ausbildung

High School diploma/GED

Tools

Basic computer skills

Jobbeschreibung

Planet Fitness Beaumont is seeking a friendly Member Services Representative to create a welcoming experience for members, guests and prospective members. You will greet visitors, answer phones, check members in, and guide tours while assisting the Club Manager with daily tasks.

Responsibilities include updating member accounts, addressing questions, and maintaining club cleanliness. A positive attitude and ability to work independently or with a team are essential in this role at the Beaumont