Member Experience Specialist

Sam's Club; San Antonio (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Job summary

Sam's Club in San Antonio, TX is seeking a Retail Associate to support members at the front end, operate checkout equipment, and assist with purchases, returns, and exchanges. The role involves guiding members on self-service technology and maintaining a safe, organized store environment.

The position requires strong customer service skills and familiarity with mobile retail applications. You will help with training associates and promoting Sam's Club services, while ensuring compliance with

Qualifications

• Retail experience including operating front end equipment (for example, cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes purchases.
• Assists with payments, returns, refunds, and exchanges according to policies.
• Delivers training on processes and new technology.

Skills

Retail experience

Front-end equipment operation

Mobile retail applications

Job description

Sam's Club in San Antonio, TX is seeking a Retail Associate to support members at the front end, operate checkout equipment, and assist with purchases, returns, and exchanges. The role involves guiding members on self-service technology and maintaining a safe, organized store environment.

The position requires strong customer service skills and familiarity with mobile retail applications. You will help with training associates and promoting Sam's Club services, while ensuring compliance with