Member Experience Specialist

COMFORT SYSTEMS; Harlingen (TX); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) + stock purchase

Paid time off

Job summary

Sam's Club in Harlingen, TX is seeking a customer-focused front-end associate. You will provide member service, operate checkout areas, and handle purchases, returns, and exchanges according to policy.

You will guide members on self-service tools and promote Sam's Club products and services. Responsibilities include maintaining entry/exit areas, ensuring safety, assisting with merchandising, and supporting training for frontline staff.

Qualifications

• Retail experience including operating front end equipment.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Guides members on self-service technology and product options.
• Maintains safety standards and conducts safety checks.
• Aids in training Frontline Services associates on processes.

Skills

Retail experience

Front end equipment operation

Job description

Sam's Club in Harlingen, TX is seeking a customer-focused front-end associate. You will provide member service, operate checkout areas, and handle purchases, returns, and exchanges according to policy.

You will guide members on self-service tools and promote Sam's Club products and services. Responsibilities include maintaining entry/exit areas, ensuring safety, assisting with merchandising, and supporting training for frontline staff.