Member Experience Specialist

Sam's East, Inc.; Albuquerque (NM); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education benefits

Job summary

Sam's East, Inc. in Albuquerque, NM is seeking a Member Frontline Services associate to provide friendly member service at the checkout, verify memberships, and assist with payments, returns, and exchanges per policy.

The role supports self-service technology, keeps the checkout area organized, and helps members locate merchandise. You will promote Sam's Club products and services, follow safety procedures, and participate in training on new programs and tools.

Responsibilities

• Provide member service at checkout.
• Resolve member issues and concerns.
• Promote Sam's Club products and services.
• Assist with payments, returns, refunds, and exchanges according to company policies.

Skills

Retail experience

Cash register

Mobile apps

Job description

Sam's East, Inc. in Albuquerque, NM is seeking a Member Frontline Services associate to provide friendly member service at the checkout, verify memberships, and assist with payments, returns, and exchanges per policy.

The role supports self-service technology, keeps the checkout area organized, and helps members locate merchandise. You will promote Sam's Club products and services, follow safety procedures, and participate in training on new programs and tools.