Member Experience Specialist

Sam's Club; Las Cruces (NM); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Company-paid life insurance

Paid time off

Parental leave

Family care leave

Bereavement leave

Jury duty pay

Voting leave

Job summary

Sam's Club in Las Cruces, NM is seeking a Front End Associate to provide member service, operate the checkout area, and process purchases. You will assist with payments, returns, exchanges, and guidance on self-service technology while promoting Sam's Club products.

The role emphasizes safety, customer-first service, and teamwork to maintain a clean, organized shopping environment and to support associates with learning new programs and procedures.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register) and working with mobile retail applications.

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and assists with payments, returns and exchanges according to policies.
• Gives guidance on self-service technology and promotes Sam's Club products and services.
• Verifies memberships, assists with purchases and maintains a safe shopping environment.

Skills

Retail experience

Front-end equipment

Mobile apps experience

Job description

Sam's Club in Las Cruces, NM is seeking a Front End Associate to provide member service, operate the checkout area, and process purchases. You will assist with payments, returns, exchanges, and guidance on self-service technology while promoting Sam's Club products.

The role emphasizes safety, customer-first service, and teamwork to maintain a clean, organized shopping environment and to support associates with learning new programs and procedures.