Member Experience Specialist

Sam's Club; Albuquerque (NM); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in Albuquerque, NM is seeking an on-site front-end associate to deliver member service, operate checkout areas, and assist with purchases. You will resolve member issues, promote products, and maintain safety across the store.

Responsibilities include handling payments, returns, exchanges, and assisting members with decisions and locating merchandise, while ensuring security and a safe environment. This role requires a customer-first mindset and reliability.

Qualifications

• Retail experience including operating front end equipment (cash register etc).
• Experience using mobile retail applications to assist customers.

Responsibilities

• Provide member service and resolve issues.
• Maintain the checkout area and process purchases.
• Promote Sam's Club products and services to members.
• Assist with payments, returns, refunds, and exchanges per policy.
• Ensure a safe shopping environment and report unsafe conditions.

Skills

Retail experience

Mobile retail apps

Job description

Sam's Club in Albuquerque, NM is seeking an on-site front-end associate to deliver member service, operate checkout areas, and assist with purchases. You will resolve member issues, promote products, and maintain safety across the store.

Responsibilities include handling payments, returns, exchanges, and assisting members with decisions and locating merchandise, while ensuring security and a safe environment. This role requires a customer-first mindset and reliability.