Member Experience & Service Specialist

BJ's Wholesale Club; Revere (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Paid time off

Health benefits

401(k) match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Revere, MA is seeking a Merchandise Protection Team Member to monitor entrances, protect merchandise, and deliver friendly member service. Responsibilities include conducting bag checks, enforcing store policies, and maintaining safety.

This role offers weekly pay, competitive benefits, and opportunities for advancement, with a focus on teamwork and member satisfaction. Applicants must be 18+, complete training, and be able to stand for long periods in a fast-paced retail

Qualifications

• Strong interpersonal skills and attention to detail required.
• Basic math skills preferred for quick transactions and investigations.
• Must successfully complete required training and certification processes.

Responsibilities

• Deliver superior member service and resolve inquiries.
• Maintain merchandise protection procedures and shrink alert protocols.
• Inspect bags and monitor entry/exit to protect assets.

Skills

Interpersonal skills

Attention to detail

Basic math

Training & certification

Standards & procedures

Tools

Smart handheld device

Job description

BJ’s Wholesale Club in Revere, MA is seeking a Merchandise Protection Team Member to monitor entrances, protect merchandise, and deliver friendly member service. Responsibilities include conducting bag checks, enforcing store policies, and maintaining safety.

This role offers weekly pay, competitive benefits, and opportunities for advancement, with a focus on teamwork and member satisfaction. Applicants must be 18+, complete training, and be able to stand for long periods in a fast-paced retail