Member Experience Specialist - Fast, Friendly Service

BJ's Wholesale Club, Inc.; Revere (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free memberships

PTO and holidays

Job summary

BJ’s Wholesale Club in Revere, MA is hiring a Merchandise Protection Associate responsible for monitoring entrances, delivering friendly member service, and enforcing club policies. You’ll work in a fast-paced environment with weekly pay and a comprehensive benefits package, including membership perks, PTO, health benefits, a 401(k) plan, and stock-purchase options.

The role emphasizes honesty, integrity, teamwork, safety, and adherence to GOLD standards, with training and eligibility

Qualifications

• Strong interpersonal skills and attention to detail.
• Must be 18+ and complete required training.
• Able to use a smart handheld device.

Responsibilities

• Deliver superior member service, greet/assist, and thank members in a friendly, professional manner.
• Follow merchandise protection procedures and shrink alert protocols.
• Audit and verify receipts, assist with bag checks, and uphold club policies.

Skills

Customer service

Attention to detail

Smart handheld device

Job description

BJ’s Wholesale Club in Revere, MA is hiring a Merchandise Protection Associate responsible for monitoring entrances, delivering friendly member service, and enforcing club policies. You’ll work in a fast-paced environment with weekly pay and a comprehensive benefits package, including membership perks, PTO, health benefits, a 401(k) plan, and stock-purchase options.

The role emphasizes honesty, integrity, teamwork, safety, and adherence to GOLD standards, with training and eligibility