Member Services Pro — Fast, Friendly Retail Support

BJ's Wholesale Club, Inc.; Pittsfield (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Daily pay

Free BJ’s memberships

Generous PTO

Health benefits

401(k)

Employee stock purchase plan

Job summary

BJ’s Wholesale Club is seeking a dedicated team member to perform merchandise protection procedures, monitor entrance and exit activity, and deliver superior customer service to our members. Daily responsibilities emphasize safety, policy adherence, and a welcoming, member-first approach.

This role requires strong interpersonal skills, basic math, and the ability to use a smart handheld device. Candidates must be eligible for training and remain employed with BJ’s for at least six months.

Qualifications

• Strong interpersonal skills.
• Basic math skills preferred.
• Ability to use a smart handheld device.
• Must complete required training and certification processes.
• Must be employed with the company for at least 6 months.

Responsibilities

• Merchandise protection procedures.
• Monitor entrance and exit activity.
• Provide superior customer service to members.

Skills

Interpersonal skills

Basic math

Smart handheld device

Job description

BJ’s Wholesale Club is seeking a dedicated team member to perform merchandise protection procedures, monitor entrance and exit activity, and deliver superior customer service to our members. Daily responsibilities emphasize safety, policy adherence, and a welcoming, member-first approach.

This role requires strong interpersonal skills, basic math, and the ability to use a smart handheld device. Candidates must be eligible for training and remain employed with BJ’s for at least six months.