Member Experience & Protection Associate

BJ's Wholesale Club, Inc.; Seekonk (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Paid Time Off

Health Benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Seekonk, MA is seeking a team member to support merchandise protection, member service, and a safe store environment. You will engage with members, help prevent loss, and uphold club standards.

We offer weekly pay, comprehensive benefits, and opportunities for growth as part of a team that values integrity and speed. Join us and contribute to an exceptional shopping experience.

Qualifications

• Strong interpersonal skills and attention to detail.
• Basic math skills.
• Ability to use a smart handheld device.
• Must complete required training and certification processes.
• Must be employed with the company for at least 6 months.
• At least 18 years of age (varying by state).

Responsibilities

• Delivers superior member service in a prompt, friendly manner.
• Resolves member concerns and escalates issues when needed.
• Maintains knowledge of merchandise protection procedures and shrink alerts.
• Inspects bags and belongings at entry/exit to ensure safety.
• Maintains club policies and participates in team tasks.

Skills

Interpersonal skills

Math skills

Smart handheld

Training & certification

Age 18+

Job description

BJ’s Wholesale Club in Seekonk, MA is seeking a team member to support merchandise protection, member service, and a safe store environment. You will engage with members, help prevent loss, and uphold club standards.

We offer weekly pay, comprehensive benefits, and opportunities for growth as part of a team that values integrity and speed. Join us and contribute to an exceptional shopping experience.