Member Experience & Sales Specialist

24 Hour Fitness USA, LLC; Rockwall (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Free gym membership

401k match

Medical coverage

Dental coverage

PTO

Job summary

24 Hour Fitness is seeking a Sales and Service Expert to deliver a top-tier guest experience, drive membership sales, and promote fitness products and services. You will onboard new members, nurture relationships, and contribute to club profitability while meeting revenue goals.

The role emphasizes relationship-building, product knowledge, and the CARE sales model to convert leads and retain members in a fast-paced club environment.

Qualifications

• Knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Strong interpersonal communication skills.

Responsibilities

• Delivers a guest-focused sales and service experience.
• On-boards new members and supports member retention.
• Engages guests with fitness offerings and club services.
• Promotes local and global marketing campaigns to leads and members.

Skills

Sales experience

Customer service

Team player

POS familiarity

Interpersonal communication

Education

High School Diploma or GED

CPR & AED certification within 60 days

Bachelor's degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness is seeking a Sales and Service Expert to deliver a top-tier guest experience, drive membership sales, and promote fitness products and services. You will onboard new members, nurture relationships, and contribute to club profitability while meeting revenue goals.

The role emphasizes relationship-building, product knowledge, and the CARE sales model to convert leads and retain members in a fast-paced club environment.