Member Experience & Sales Specialist

American Automobile Association; Dublin (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401k matching

Medical, Dental, Vision

Wellness program

Paid Holidays

Paid Time Off

AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement

Job summary

American Automobile Association Dublin is seeking a Member Experience Associate to deliver outstanding service and value to our Members through genuine care and personal service across multiple branch locations. You will achieve individual sales targets while providing knowledge of AAA products and services, applying consultative sales techniques, and supporting branch goals.

This role requires adaptability, active listening, and strong customer service skills, with on-site work five days per

Qualifications

• Strong customer service orientation with a proactive approach to meeting member needs.
• Proven sales experience and ability to meet individual targets.
• Excellent communication, listening, and problem-solving skills.
• Ability to learn AAA products and services quickly and adapt to multiple branches.

Responsibilities

• Deliver member services and product sales with consultative approach.
• Achieve individual sales goals while supporting branch objectives.
• Understand and recommend AAA products and services to members.
• Adapt to different branch environments and shifting priorities.
• Assist in basic operational tasks and maintain compliance with SOPs.

Skills

Customer Service

Sales

Communication

Teamwork

Education

High School Diploma/GED

Sales Experience

Job description

American Automobile Association Dublin is seeking a Member Experience Associate to deliver outstanding service and value to our Members through genuine care and personal service across multiple branch locations. You will achieve individual sales targets while providing knowledge of AAA products and services, applying consultative sales techniques, and supporting branch goals.

This role requires adaptability, active listening, and strong customer service skills, with on-site work five days per