Member Experience Associate — Sales & Service (Incentives)

American Automobile Association; Dublin (OH); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401k Matching

Medical insurance

Dental insurance

Vision insurance

Paid time off

Volunteer time off

Free AAA Classic Membership

Product discounts

Tuition reimbursement

Job summary

American Automobile Association in Dublin, OH is seeking a Member Experience Associate to deliver outstanding service and drive sales across multiple AAA products. You will learn and apply their offerings while supporting members at different branches on a rotating basis.

The role requires strong customer service, adaptability, and active listening, with a focus on meeting individual sales targets. This is a full-time, onsite position requiring availability on Saturdays across branches.

Qualifications

• High school diploma or GED required.
• 2–4 years of work experience, with at least 1 year in a sales role.
• Backgrounds in insurance, retail, hospitality, service industries or call centers valued.
• Bilingual Spanish is a plus.

Responsibilities

• Provide member services and product sales with knowledge of AAA offerings.
• Meet or exceed individual sales targets.
• Adhere to branch operations and compliance.
• Assist members across multiple branches as assigned.

Skills

Customer Service

Sales

Active listening

Communication

Tech proficiency

Education

High School Diploma/GED

Job description

American Automobile Association in Dublin, OH is seeking a Member Experience Associate to deliver outstanding service and drive sales across multiple AAA products. You will learn and apply their offerings while supporting members at different branches on a rotating basis.

The role requires strong customer service, adaptability, and active listening, with a focus on meeting individual sales targets. This is a full-time, onsite position requiring availability on Saturdays across branches.