Multi-Branch Member Experience & Sales Specialist

American Automobile Association; Dublin (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

401k match

Benefits package

Paid holidays

PTO

Volunteer time

AAA Classic membership

Product discounts

Tuition reimbursement

Wellness program

Job summary

American Automobile Association in Dublin, CA is seeking a Member Experience Associate to deliver outstanding service and drive sales across branches. You will learn AAA products, assist members, and meet individual sales goals while supporting branch success.

The role is full-time, onsite, requires flexibility to work Saturdays and travel between branches as needed. Strong customer service, listening, and adaptability are essential; bilingual Spanish is a plus and helps serve a diverse

Qualifications

• Strong customer service orientation and problem-solving abilities.
• Proven sales skills with ability to meet or exceed targets.
• Willingness to travel and work Saturdays across multiple branches.

Responsibilities

• Deliver outstanding service and value to members across branch locations.
• Identify member needs, present solutions, and close sales.
• Meet individual sales goals while supporting branch objectives.
• Learn and apply AAA products, services, and procedures across branches.

Skills

Customer service

Sales

Active listening

Adaptability

Cross-location teamwork

Bilingual Spanish

Education

High School Diploma/GED

Job description

American Automobile Association in Dublin, CA is seeking a Member Experience Associate to deliver outstanding service and drive sales across branches. You will learn AAA products, assist members, and meet individual sales goals while supporting branch success.

The role is full-time, onsite, requires flexibility to work Saturdays and travel between branches as needed. Strong customer service, listening, and adaptability are essential; bilingual Spanish is a plus and helps serve a diverse