Member Experience & Sales Specialist

Planet Fitness; Cedar Rapids (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunity for advancement

Dollars for Scholars Program

Employee Appreciation Program

Free membership for self and one family member or friend

Health, Dental, and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

A fitness center in Cedar Rapids is seeking a Customer Service Representative to enhance member experiences through exceptional service. Responsibilities include greeting members, assisting with inquiries, and maintaining a clean environment. Candidates should possess strong customer service skills and basic computer knowledge. This position offers opportunities for advancement and may be full-time or part-time, so an effective communicator with problem-solving skills is key.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Greet potential members and provide a great customer experience.
• Handle front desk tasks like answering calls and member check-ins.
• Facilitate member service issues and maintain club cleanliness.

Skills

Customer Service

Problem Solving

Communication

Basic Computer Proficiency

Job description

A fitness center in Cedar Rapids is seeking a Customer Service Representative to enhance member experiences through exceptional service. Responsibilities include greeting members, assisting with inquiries, and maintaining a clean environment. Candidates should possess strong customer service skills and basic computer knowledge. This position offers opportunities for advancement and may be full-time or part-time, so an effective communicator with problem-solving skills is key.