Member Experience & Sales Leader

24 Hour Fitness USA, LLC; El Cajon (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Complimentary membership

Health coverage

Paid vacation

Job summary

24 Hour Fitness USA, LLC is seeking a Sales and Service Manager to lead a Sales and Service team, drive member acquisition, and deliver a best-in-class guest experience. Responsibilities include recruiting and coaching staff, executing sales strategies, and coordinating local marketing to maximize club revenue.

The role reports to the General Manager and requires building relationships with guests, members, and the broader team to meet sales and fitness goals while maintaining a member-centric

Qualifications

• Leadership experience in a service or sales environment.
• Strong member/service orientation and relationship skills.
• Excellent verbal and written communication.

Responsibilities

• Hire, train, and develop Sales and Service team members.
• Drive new member sales, EFT, POS fitness packages, and retail offerings.
• Set and review monthly/weekly/daily sales goals with GM.
• Coordinate local club marketing activities and lead management.
• Ensure onboarding plans help members achieve health goals.
• Achieve or exceed personal and team sales targets.

Job description

24 Hour Fitness USA, LLC is seeking a Sales and Service Manager to lead a Sales and Service team, drive member acquisition, and deliver a best-in-class guest experience. Responsibilities include recruiting and coaching staff, executing sales strategies, and coordinating local marketing to maximize club revenue.

The role reports to the General Manager and requires building relationships with guests, members, and the broader team to meet sales and fitness goals while maintaining a member-centric