Member Experience & Sales Concierge

Charter Fitness; Crest Hill (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free gym membership

Employee discounts

Motivating team atmosphere

Advancement opportunities

Job summary

Charter Fitness in Crest Hill, IL is seeking a Member Experience Representative to be the first and last point of contact for members, greeting them, checking in, answering questions, and supporting management.

You will handle sales transactions, keep the front desk organized, and maintain a clean, friendly gym environment. The role offers opportunities to grow with the company and contribute to member satisfaction.

Qualifications

• Greeting members and assisting at the front desk.
• Handling sale transactions at the point of sale.
• Maintaining front desk organization and cleanliness.

Responsibilities

• Greet all members as they enter and exit the facility.
• Assist with sale transactions and member inquiries.
• Convey information to members or direct to the appropriate staff member.
• Keep the front desk area neat and organized.
• Assist with facility maintenance and stocking restrooms as needed.

Skills

Customer service

Job description

Charter Fitness in Crest Hill, IL is seeking a Member Experience Representative to be the first and last point of contact for members, greeting them, checking in, answering questions, and supporting management.

You will handle sales transactions, keep the front desk organized, and maintain a clean, friendly gym environment. The role offers opportunities to grow with the company and contribute to member satisfaction.