Member Experience & Sales Associate

Baseline Fitness; Fremont (NE); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Employee discounts

Flexible schedule

Tuition assistance

Job summary

Baseline Fitness is seeking a Customer Service Representative in Fremont, NE to greet potential members, provide a welcoming experience, and assist with sign-ups and inquiries at the front desk.

You will be responsible for answering calls, guiding tours, and maintaining member accounts while upholding the club’s standards for service and cleanliness. This role offers a flexible schedule and opportunities for advancement within a supportive team environment.

Qualifications

• Minimum Qualifications include strong customer service skills, honesty and good work ethic, and basic computer proficiency.

Responsibilities

• Greet and meet potential members to provide a great customer experience.
• Handle front desk tasks and answer phone calls politely.
• Take information calls and tours for potential members.
• Assist in member sign-ups, cancellations, and account updates.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

Baseline Fitness is seeking a Customer Service Representative in Fremont, NE to greet potential members, provide a welcoming experience, and assist with sign-ups and inquiries at the front desk.

You will be responsible for answering calls, guiding tours, and maintaining member accounts while upholding the club’s standards for service and cleanliness. This role offers a flexible schedule and opportunities for advancement within a supportive team environment.