Member Experience Pro - Part-Time & Bonuses

YouFit; Deerfield Beach (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

YouFit Gyms in Deerfield Beach, FL is seeking a Member Experience Specialist to deliver outstanding service and welcoming experiences for every member and guest. You will engage with members, address needs, and support the fitness journey, while promoting memberships and offerings to enhance the experience.

Your role focuses on service excellence, accurate account handling, and smooth daily operations, with responsibilities including guiding tours, managing check-ins, handling payments, and

Qualifications

• Must be at least 18 years of age.
• Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored.

Responsibilities

• Deliver outstanding member service and create a welcoming environment.
• Manage check-ins, access, and member accounts.
• Handle payments and balance cash drawer according to procedures.
• Guide prospects through gym tours and promote memberships and offerings.

Skills

Customer service

Cash handling

Multitasking

English proficiency

Tools

POS system

Job description

YouFit Gyms in Deerfield Beach, FL is seeking a Member Experience Specialist to deliver outstanding service and welcoming experiences for every member and guest. You will engage with members, address needs, and support the fitness journey, while promoting memberships and offerings to enhance the experience.

Your role focuses on service excellence, accurate account handling, and smooth daily operations, with responsibilities including guiding tours, managing check-ins, handling payments, and