Member Experience & Engagement Specialist

YouFit; Florida; On-site; USD 17,000 - 28,000; Part time

Job summary

YouFit Gyms in Dania Beach, FL is seeking a Part Time Member Experience Specialist to deliver exceptional service and guide members through their fitness journey. You will engage with members, answer questions, and promote memberships while supporting daily gym operations and upkeep.

The role emphasizes friendly, proactive customer care, cash handling, and coordinating tours for potential members in a fast-paced environment.

Qualifications

• Previous customer service experience preferred.
• Availability to work flexible hours including mornings, evenings, weekends and holidays.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver outstanding member service by creating a welcoming environment and greeting members.
• Monitor gym access and verify active accounts in line with policies.
• Process payments and manage the cash drawer at the POS system.
• Guide prospects through personalized tours and membership presentations.

Skills

Customer service

Cash handling

Team player

English proficiency

Tools

POS system

Job description

YouFit Gyms in Dania Beach, FL is seeking a Part Time Member Experience Specialist to deliver exceptional service and guide members through their fitness journey. You will engage with members, answer questions, and promote memberships while supporting daily gym operations and upkeep.

The role emphasizes friendly, proactive customer care, cash handling, and coordinating tours for potential members in a fast-paced environment.