Member Experience Pro: Front Desk & Wellness Journeys

vasafitnessexternalcareers; West Valley (WA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Gym memberships

401(k)

Employee assistance program

Medical/Dental/Vision

Paid Time Off

Parental leave

Training discounts

Job summary

VASA Fitness is seeking a Member Experience Specialist to greet guests, guide them through memberships and personal training options, and keep the club welcoming and clean. You will build connections with members, support their fitness journey, and help create a positive experience for every visit.

Front desk professionalism, strong communication, and a willingness to engage with members on upgrades and services are essential.

Qualifications

• Strong communication skills and a professional approach.
• 1+ year of customer service or membership sales preferred.
• Interest in health, wellness, and fitness.

Responsibilities

• Greet members and guests warmly at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean, organized, and inviting.
• Facilitate tours and sales conversations to meet targets.
• Address member needs promptly and share feedback with leadership.

Skills

Customer service

Sales

Communication

Professionalism

Job description

VASA Fitness is seeking a Member Experience Specialist to greet guests, guide them through memberships and personal training options, and keep the club welcoming and clean. You will build connections with members, support their fitness journey, and help create a positive experience for every visit.

Front desk professionalism, strong communication, and a willingness to engage with members on upgrades and services are essential.