Member Experience Champion

vasafitnessexternalcareers; Clinton (UT); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Two gym memberships

Discounted personal training sessions

401(k) options

Employee Assistance Program

Paid Time Off

Medical / Dental / Vision benefits

Paid Parental Leave

Job summary

VASA Fitness is seeking a Member Experience Specialist to greet members, share information on memberships and personal training, and keep the club clean and welcoming. You will be the first friendly face, building connections and guiding members on their fitness journeys.

Role focuses on member engagement, upselling memberships and upgrades, and providing an outstanding experience in a busy club environment.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly at the front desk and set a welcoming tone.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean, organized, and inviting for all guests.
• Assist with tours and inform members about services and value offers.

Skills

Communication skills

Professional approach

Multi-tasking

Independent work

Customer service experience

Membership sales

Interest in health & fitness

Background check

Bilingual or CPR preferred

Job description

VASA Fitness is seeking a Member Experience Specialist to greet members, share information on memberships and personal training, and keep the club clean and welcoming. You will be the first friendly face, building connections and guiding members on their fitness journeys.

Role focuses on member engagement, upselling memberships and upgrades, and providing an outstanding experience in a busy club environment.