Member Experience & Operations Leader

Fitness Ventures (Crunch Fitness); Los Angeles (CA); On-site; USD 45,000 - 80,000; Full time

Job summary

Fitness Ventures LLC in Los Angeles is seeking an Assistant General Manager to support the General Manager and preside in their absence. This role drives a welcoming member experience, motivates staff, and enforces company policies while maintaining brand integrity and service quality.

The AGM will recruit, hire, and supervise teams, manage sales performance, and ensure smooth operations, payroll processing, and adherence to safety and maintenance standards in a fast-paced fitness environment.

Qualifications

• High school diploma or equivalent.
• Eligibility to work in the United States.
• Ability to pass e-Verify.

Responsibilities

• Demonstrate knowledge of standard operating procedures and policies.
• Assist the GM in communicating and implementing policies.
• Encourage teamwork and productivity among staff.
• Recruit, interview, and hire talented team members.
• Lead, motivate, and manage a sales-focused team.
• Ensure leads tracking and KPI-aligned revenue attainment.
• Promote community involvement and partnerships with local businesses.
• Handle payroll processing and documentation as needed.

Skills

Leadership

Sales management

Recruitment

Team development

Education

High school diploma or equivalent

Job description

Fitness Ventures LLC in Los Angeles is seeking an Assistant General Manager to support the General Manager and preside in their absence. This role drives a welcoming member experience, motivates staff, and enforces company policies while maintaining brand integrity and service quality.

The AGM will recruit, hire, and supervise teams, manage sales performance, and ensure smooth operations, payroll processing, and adherence to safety and maintenance standards in a fast-paced fitness environment.