Assistant General Manager - Member Experience & Operations

Fitness Ventures (Crunch Fitness); San Dimas (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Fitness Ventures LLC in Monrovia is seeking an Assistant General Manager to support the General Manager, promote an inclusive environment, and create a welcoming experience for members. The AGM will preside in the GM's absence and ensure the CRUNCH brand integrity.

The role leads, motivates, and coordinates staff who serve members at the membership counter, driving customer care and revenue through operational excellence. A commitment to SOPs, safety, and community outreach is required.

Qualifications

• Demonstrate working knowledge of standard operating procedures and policies
• Assist General Manager to communicate and implement company policies and procedures
• Proactively recruit, interview, and hire talented team members
• Lead, motivate, and manage a team
• Drive revenue targets through leadership of sales staff

Responsibilities

• Demonstrate the ability to lead, motivate, and manage a team
• Work with team to achieve revenue targets and KPI-based sales leadership
• Ensure facility maintains cleanliness, maintenance, safety, and security
• Assist in payroll processing, submission, and approval

Job description

Fitness Ventures LLC in Monrovia is seeking an Assistant General Manager to support the General Manager, promote an inclusive environment, and create a welcoming experience for members. The AGM will preside in the GM's absence and ensure the CRUNCH brand integrity.

The role leads, motivates, and coordinates staff who serve members at the membership counter, driving customer care and revenue through operational excellence. A commitment to SOPs, safety, and community outreach is required.